How to Protect PII in AI-Driven Personalization: Best Practices for Data Privacy and Compliance

If there's one thing that’s come up again and again in our conversations with customers, it's the need to balance personalized experiences and data privacy—especially with the rapid advances in AI. Businesses are acutely aware of their responsibility to vigilantly safeguard Personally Identifiable Information (PII), but at the same time, they don't want to (and shouldn't) compromise on delivering personalized experiences.

Unlocking the Power of AI and Natural Language Search for Modern D2C Ecommerce Brands

Today’s D2C brands are finding themselves in a race to meet rapidly evolving customer expectations. For these brands to succeed, especially in ecommerce, capitalizing on how customers search for and discover products is no longer a matter of adjustments and optimizations. The right technology has arrived to completely revolutionize how brands can better understand customer intent, and present back the right products at the right time (and even in the desired tone of voice). This is where natural language search (NLS) technology can be a game changer.

Securing Brand Trust When Building With AI - A Guide to Real-time Chat Monitoring, Moderation, and Reputation Risk Prevention

An overview of our approach to building with AI at Commotion, and how we are safeguarding against risk ensuring our AI-driven chat experiences are best-in-class.

An Introduction to Contextual Experiences

An overview of our self-contained, unified shopping experiences.

Welcome to the new Commotion Website

It's about time we showed you exactly what we're up to

Making great experiences requires trust

Commotion is now SOC2 compliant