Reach The Right Customers, Every Time

Traditional segmentation is static. Commotion uses AI to continuously refine and expand your audience segments in real time — drawing from unified customer profiles that include every touchpoint. Beyond your brand’s key cohorts, uncover unique segments based on channel preferences, product affinity, and intent — so you can act fast and personalize with precision.

Features

Identify And Market to Every Customer Persona

AI-Driven Dynamic Segmentation
Reach the right customers with AI-powered, real-time segments. Commotion continuously updates audiences based on behavior, preferences, and engagement — so your outreach adapts as intent evolves. Build segments using unified data like purchases, site activity, and channel responsiveness.
Real-Time Audience Updates
As customers browse, buy, or disengage, Commotion automatically re-sorts them into the right segments — ensuring your messaging reflects their most recent behavior and intent in real time.
Predictive Segmentation
Commotion uses AI to forecast customer behavior — like likelihood to convert, churn, or respond to offers — and groups users accordingly. This lets you prioritize high-impact segments and deliver campaigns that drive better outcomes with less guesswork.
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Use Cases

From Conversion to Retention,
Commotion’s Got You Covered

Engage customers at the right moment, with the right messaging, across every touchpoint.
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See Full Use Cases

Convert & Acquire More Customers

Use AI-powered segmentation to target high-intent audiences with hyper-personalized messaging.

Retain & Engage Loyal Customers

Continuously refine audience segments to ensure ongoing engagement with relevant content.

Decrease Customer Churn

Identify and proactively re-engage at-risk customers before they leave.

Explore Commotion's Platform

Predictive Behavior

AI-powered insights to anticipate customer needs before they happen.

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Orchestrate Seamless Customer Journeys

AI-powered customer journeys that adapt in real-time.

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Personalize Every Interaction

Hyper-personalized experiences web, app, and beyond.

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Enable AI Site Search

AI-powered, intent-based search capabilities.

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AI Concierge

AI-powered conversational experiences for support.

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Enhance Customer Support with AI

Instant support to reduce resolution times.

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