AI-Driven Customer Care That Feels Personal

Slow or disconnected support leads to lost customers. Commotion enhances your customer service with AI-powered chatbots supported with intelligent context that resolve issues instantly while escalating complex cases to human agents.

Features

Deliver Personalized and Fast Support

AI-Powered Chatbots That Actually Resolve Issues

Offer 24/7 instant support with AI-powered chatbots that resolve common issues in real time — and seamlessly hand off to a live agent when human expertise is needed.

AI-Assisted Agent Console

Empower your support team with an AI-assisted agent console that acts as a real-time copilot — suggesting responses, surfacing relevant context, and streamlining case resolution.

Self-Help Solutions

Guide customers to the right answers instantly with AI-powered self-help tools that blend dynamic FAQs with decision-tree logic — resolving issues before they ever reach an agent.

Explore AI Segmentation

Predictive Customer Care Analytics

Leverage AI to analyze support trends, forecast future issues, and proactively surface solutions — turning data into action before tickets are even created.

Use Cases

From Conversion to Retention, Commotion’s Got You Covered

Engage customers at the right moment, with the right messaging, across every touchpoint.

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See Full Use Cases

Decrease Customer Churn

Provide instant AI-powered assistance to resolve issues before they escalate, improving customer satisfaction and retention.

Explore How a Leading Multi-Media Conglomerate

Reduced Customer Churn with Commotion

Retain & Engage Loyal Customersmers

Use proactive AI-driven support and intelligent recommendations to improve engagement and loyalty.

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Convert & Acquire More Customers

Ensure new visitors receive seamless, real-time assistance that guides them toward conversions and purchases.

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Explore Commotion's Platform

Unify Customer Data for Smarter Engagement

Single, AI-driven profile to drive personalization and predictive insights.

AI Segmentation

Intelligent, dynamic audience segments that evolve in real-time.

Predictive Behavior

AI-powered insights to anticipate customer needs before they happen.

Orchestrate Seamless Customer Journeys

AI-powered customer journeys that adapt in real-time.

Personalize Every Interaction

Hyper-personalized experiences web, app, and beyond.

Enable AI Site Search

AI-powered, intent-based search capabilities.

Take the full tour

Whether you’re looking to personalize customer journeys, enhance automation, or unify data, we’re here to help.

AI-Powered Personalization For Seamless Journeys

hello@gocommotion.com

Capabilities

Customer Journeys Web & App Personalization AI Site Search AI Concierge Customer Care & Support Customer Data Unification AI Segmentation Predictive Behavior

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