The Power of A Single Customer View

Commotion unifies customer interactions from across your tech stack — search, purchase, chat, marketing, and more — into a single, AI-powered profile. By connecting cross-platform data, you gain a complete view of every customer, uncover key insights, and dynamically build segments you can act on.

Features

Unlock Critical Insights And Opportunities from Data

AI-Powered Unified Customer Profiles
See the full picture of every customer in one place. Commotion creates a live, unified view of each individual by continuously syncing interactions across commerce, care, and marketing. It’s not just visibility — it’s the operational backbone for real-time personalization, predictive modeling, and orchestrated engagement.
Every Platform, Every Signal
Integrate customer data from marketing, sales, service, and your website into a single system. Commotion connects directly to your tools, APIs, and site activity — tracking every signal and unifying it into one foundation.
Real-Time Insights
Unlock a first-hand view into what drives your customers. Turn real-time behavior and trends into actionable insights — fueling personalized experiences, predictive journeys, and smarter automation at every touchpoint.
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Use Cases

From Conversion to Retention,
Commotion’s Got You Covered

Engage customers at the right moment, with the right messaging, across every touchpoint.
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See Full Use Cases

Retain & Engage Loyal Customers

Create unified customer profiles to deliver hyper-personalized marketing and engagement strategies.

Convert & Acquire More Customers

Use real-time data unification to optimize acquisition campaigns and personalize first-time customer experiences.

Decrease Customer Churn

Identify at-risk customers through AI-powered insights and proactively engage them with tailored offers and messaging.

Explore Commotion's Platform

AI Segmentation

Intelligent, dynamic audience segments that evolve in real-time.

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Orchestrate Seamless Customer Journeys

AI-powered customer journeys that adapt in real-time.

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Predictive Behavior

AI-powered insights to anticipate customer needs before they happen.

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Personalize Every Interaction

Hyper-personalized experiences web, app, and beyond.

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Enable AI Site Search

AI-powered, intent-based search capabilities.

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AI Concierge

AI-powered conversational experiences for support.

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