Turn Signals Into Smart, Predictive Action

Commotion’s predictive models analyze patterns across your unified customer data to forecast future actions — like churn risk, lifetime value, and next likely purchase — so you can take smarter action before it's too late.

Features

Take a Proactive Approach to Retention Marketing

AI-Powered Churn Prediction

AI identifies early signs of churn such as inactivity, support issues, or declining engagement. Segment and give your team time to re-engage customers with timely, personalized outreach.

Predictive Insights

AI forecasting reveals what each customer is likely to do next, including when they will purchase or which channels they prefer. This allows you to deliver personalized experiences at exactly the right time.

Data-Driven Forecasting

Use AI to forecast key business outcomes like product demand, sales performance, and customer lifetime value. These insights help you prioritize high-impact strategies, allocate resources more effectively, and uncover revenue opportunities you might otherwise miss.

Explore AI Segmentation

Use Cases

From Conversion to Retention, Commotion’s Got You Covered

Engage customers at the right moment, with the right messaging, across every touchpoint.

See Full Use Cases

See Full Use Cases

Decrease Customer Churn

Use predictive analytics to identify at-risk customers and proactively engage them with personalized offers and messaging.

Explore How a Leading Multi-Media Conglomerate

Reduced Customer Churn with Commotion

Retain & Engage Loyal Customersmers

Anticipate customer needs and trigger automated journeys to keep them engaged over time.

Explore Use Case

Convert & Acquire More Customers

Leverage AI-driven insights to target high-value prospects and optimize acquisition strategies.

Explore Use Case

Explore Commotion's Platform

Orchestrate Seamless Customer Journeys

AI-powered customer journeys that adapt in real-time.

Personalize Every Interaction

Hyper-personalized experiences web, app, and beyond.

Enable AI Site Search

AI-powered, intent-based search capabilities.

AI Concierge

AI-powered conversational experiences for support.

Enhance Customer Support with AI

Instant support to reduce resolution times.

Unify Customer Data for Smarter Engagement

Single, AI-driven profile to drive personalization and predictive insights.

Take the full tour

Whether you’re looking to personalize customer journeys, enhance automation, or unify data, we’re here to help.

AI-Powered Personalization For Seamless Journeys

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Capabilities

Customer Journeys Web & App Personalization AI Site Search AI Concierge Customer Care & Support Customer Data Unification AI Segmentation Predictive Behavior

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