Knowledge Management

Find Knowledge And Respond With Speed And Accuracy

Quickly find and discover your company’s entire knowledge, documentation, and resources through a secure, AI-powered, unified search portal, driving employee efficiency and faster agent responses.

Surface Hard To Find Information

Access any nuanced information from extensive company content, including videos , PDF's, manuals and publications, and surface this in a personalized, easy-to-use internal portal.

Summarize Extensive Documents In Seconds

Automatically generate AI summaries for paragraphs, chapters or even entire documents, enabling faster scanning and more efficient information retrieval.

Skip To The Video Timestamp That Matters.

Let AI do the hard work and find the video section you need. No more starting videos from the beginning, skipping through chapters or remembering specific timestamps.

Easy & Efficient Deployment

Deploy without extensive professional services or data training, using Commotion's commerce-specific LLMs that ingest and adapt to your company’s knowledge and documentation.

Equip Agents & Associates In-store

Deploy a concierge copilot for customer service associates and retail agents, providing them with a powerful tool with access to your entire company’s knowledge base for superior first-hand support.

Access Knowledge Anywhere

Access knowledge base content from anywhere within our platform, to enhance customer chat and concierge responses or use knowledge to train your customer-facing AI concierge and care.

A secure and scalable way to maximize your company knowledge

Commotion is AI-driven from the ground up, utilizing an extensive platform and custom LLMs to deliver a secure and scalable approach to Knowledge Management for the world's leading enterprise brands.

Knowledge at Your Teams Fingertips

AI powered search and summaries enables employees to quickly find relevant information from multiple internal sources, presented through a unified, content rich search optimized portal.

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Endless Uses, Personalized to Each Employee

Deploy Knowledge Management for Care Agents, HR, Training or for simply finding information across extensive or information-rich product catalogs.

Skip To The Moment You Need Using AI Video Analysis

Advanced AI Catalog Learning

Leverage our AI to intelligently filter and surface product catalogs of all sizes, ensuring every item has the chance to be recommended and  discovered by your customers.

Precision Product Matching

Enhance recommendation accuracy by proactively prompting users for details and signals, refining results to pinpoint the perfect products from your catalog.

Develop Proactive Opportunities

Use AI to identify moments for upsell and soft sell, seamlessly recommending complementary products as part of the conversation, or at predefined moments of engagement.

Extensive Content Results

Elevate product recommendations with content that goes beyond product shots. Display hero brand imagery alongside community content, tips, summarized reviews, education across multiple formats, to both inform and convert.

Personalized Intent Recognition

Distinguish between personal shopping and gift intent, utilizing natural language insights to tailor recommendations to each customer's context and conversation history.

Unleash Your Brand Expert

Whether customers are coming to you for styling advice, outfits, workouts, electronics setups, or home decor, we enable brands to develop custom AI skills and voice that goes far beyond a singular product recommendation.

Self Help

Turn Care Into A Contextual Self-Help Experience.

Evolve from monotonous support experiences and legacy decision trees by transforming your support and education content into an easily accessible, dynamic self-help experience, powered by Natural Language Search.

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Put Your Knowledge To Work For You

Find out how we can help your brand maximize your company knowledge.

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